topic Re: New Card Visual Missing After Latest Power BI Update in Desktop

New Card Visual Missing After Latest Power BI Update

Simonn97_PBI — Wed, 29 Oct 2025 16:10:53 GMT

Hi,
After the latest update(October), I can’t see the New Card visual on the ribbon. I tried enabling and disabling this option in Preview Features, but the visualization still doesn’t appear.
I also restarted both Power BI and Windows, but nothing changed.

Interestingly, in some other reports I can see Card (New) as a chart from the marketplace.
Does anyone know what might be causing this issue?

Re: New Card Visual Missing After Latest Power BI Update

parry2k — Wed, 29 Oct 2025 16:23:52 GMT

@Simonn97_PBI I have seen this earlier. Can you disable the on-object feature and then restart the Power BI desktop?

Re: New Card Visual Missing After Latest Power BI Update

Simonn97_PBI — Wed, 29 Oct 2025 17:25:53 GMT

Unfortunately, it didn't help. I noticed that the card appears for literally a second when I open the Desktop and then disappears.

Re: New Card Visual Missing After Latest Power BI Update

parry2k — Wed, 29 Oct 2025 17:31:36 GMT

@Simonn97_PBI interesting, can you click on 3 dots under visual, and click "restore" and/or see if there is a Power BI desktop update available. What version are you at?

Re: New Card Visual Missing After Latest Power BI Update

Simonn97_PBI — Wed, 29 Oct 2025 17:35:59 GMT

It helped after restoring default visuals 🙂 thank you

Re: New Card Visual Missing After Latest Power BI Update

CJSquibb — Fri, 31 Oct 2025 17:41:56 GMT

This worked for me; I am also on the October update. I restored the default visuals using the three dots in the Visuals section of the Build pane, and it returned. Interestingly, I did have On-Object Interaction turned on but didn't need to turn it off; the Restore Visuals was enough. Thank you @parry2k!

Re: New Card Visual Missing After Latest Power BI Update

TaraEmin — Sat, 01 Nov 2025 18:18:01 GMT

I had the same issue, and your suggestion worked perfectly!
Thank you so much for sharing this — it really helped!

Re: New Card Visual Missing After Latest Power BI Update

CathyPalmer70 — Wed, 12 Nov 2025 10:59:03 GMT

I had same issue and your suggestion of three dots and restoring default visuals worked perfectly

Re: New Card Visual Missing After Latest Power BI Update

ccbbi — Wed, 19 Nov 2025 14:32:11 GMT

Restaurar os cartões resolveu o problema dos cartões desaparecidos. Porém, após essa úlitma atualização, meus cartões dos relatórios já desenvolvidos e em produção desconfiguraram tudo. Desconfiguram as imagens, tamanho de fonte e orientação do texto/valor dos cartões.

Re: New Card Visual Missing After Latest Power BI Update

Krish_nidar — Mon, 24 Nov 2025 11:31:25 GMT

I restored to Sep225 version. In the desktop showing proeprly but not in service. Its showing same issue. I did as per the above suggestion too. Restore. But not happened as expected. Any other IDea to solve ?

Re: New Card Visual Missing After Latest Power BI Update

Krish_nidar — Mon, 24 Nov 2025 11:35:41 GMT

where it is this option ?

Re: New Card Visual Missing After Latest Power BI Update

parry2k — Mon, 24 Nov 2025 15:43:22 GMT

@Krish_nidar here it is:

Re: New Card Visual Missing After Latest Power BI Update

Krish_nidar — Tue, 25 Nov 2025 04:12:38 GMT

I did that .Its works well in Desktop now.After publish, In PBI cloud, issue shows

Re: New Card Visual Missing After Latest Power BI Update

marcoie — Tue, 25 Nov 2025 11:52:02 GMT

Same here, I recovered the cars with 3 dots, but formating options are gone.

Re: New Card Visual Missing After Latest Power BI Update

marcoie — Tue, 25 Nov 2025 12:13:47 GMT

I've restored the visuals a couple times, and enable and disabled on object interaction (in the options feaure preview sectiobn), and nothing solves the problems.
For classic card and new card: formating is not working, cards disapear and image settings also went crazy.
My last update is from Nov 19 (Version: 2.149.911.0 64-bit (noviembre de 2025))

Re: New Card Visual Missing After Latest Power BI Update

marcoie — Tue, 25 Nov 2025 23:52:30 GMT

Update: for the ne crd visual, ther hs been an enhcement to handle "card images" in 2 different places: call outs (original behavior) and at "card" level, but in both cases it can be handle per value of for all.
at "card" level image can ocuppy a defined side (say left/right) and call out and category label another which offers great control, but IF your cards had images already and you don't fix it at callout section, you end up with2 images. CHoose one.

Re: New Card Visual Missing After Latest Power BI Update

parry2k — Wed, 26 Nov 2025 14:37:22 GMT

Check out this blog post if existing new card visual is broken after GA

https://www.datazoe.blog/post/new-card-visual-preview-to-ga-impact-faq

Re: New Card Visual Missing After Latest Power BI Update

jessica_xls — Tue, 02 Dec 2025 17:25:53 GMT

Thank you. This worked

Re: New Card Visual Missing After Latest Power BI Update

al0207 — Tue, 02 Dec 2025 17:40:08 GMT

This only works for me while in the current session. Each time I reopen PBI Desktop the visuals are gone again. I've also turned off On-Object Interaction (I hate that feature anyway) but no change.

Re: New Card Visual Missing After Latest Power BI Update

rodrigo_br_1990 — Wed, 03 Dec 2025 13:30:05 GMT

Muito obrigado pela dica, restaurar funcionou aqui